We designed an intensive Telephone Techniques training programme for an international Front Office team. We also provided follow-up coaching to staff in telephone communication.

We designed and delivered a FETAC IV Certified Beginners English for Accomodation Staff and FETAC V Certified  Advanced English for Supervisors & Managers. We also coached and trained a member of staff to become an in-house English tutor.

We deisgned and delivered a English Trainer Programme for a number of Carlow Chamber member hotels in order to equip these hotels with a trained in-house English tutor. We provided follow-up consultancy and guidance to participating hotels as they developed their in-house tutoring programmes

We provided  teacher delevopment coaching/training for Dorset College�s English as a Foriegn Language Department. We designed and coordinated  a Department of Education Recognised TEFL Teacher Training Programme. We have also designed and delivered a variety of tailored business language courses to clients such as Price Waterhouse Cooper, MPO Consulting, Germany.